However, things not go smooth when you try to change the password and get system prompt:
![](https://controlvm.com/images/changepwfailed.png)
Resolution
Please make sure you are NOT login with DOMAIN\Username format as per following:
![](https://controlvm.com/images/changepwfailed1.png)
You can change this in Remote Desktop Connection option:
![](https://controlvm.com/images/changepwfailed3.png)
Try again login via RDP to change your admin password.
You should see the login prompt no more DOMAIN\Username format.
![](https://controlvm.com/images/changepwfailed2.png)