This support method able to avoid disclosure of your server root/admin passwords.
1 . Copy our support public key and paste to your ssh key file which usually store at .ssh/
ssh-rsa AAAAB3NzaC1yc2EAAAABJQAAAQB21SZiam9mTLGlVMZ+va88wlSY0F7eyr9rSgeuFhG0B9LRAGPgMgNj5BQa1xLgSO8UnN5Herq+DStTYgObDd9NTwRxHzXmj/VDQ6mNQig239cK5ANSZkmWgB8PljnKEO+sntjtWtWMLloaI/vbHTtRfyvuIgEs/qlCp9EQ11eLqrqKfCg6VnMxvDT5A2iJlovBBW9T3d4hqVvraZ7bRUg6AP6rMLHv+aH99nsj6TGez5sIrwkHlbJ81ZFwEd8i5umXMs053zTwLG+u9SanltvJVyL1Wx/6eSn2NVvSRqtW7DhTG72zoSgN9JXkEyQ6/vrxcvLsFwPjhzU+2YhrSdY/ [email protected]2. Restart your ssh server.
3. Be sure that you whitelist our support IP address 103.241.150.178 & 103.47.155.109
4. Update us your current SSH port via ticket once ready.
